Purns Terms and conditions

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We'll explain our current business policies on this page.



Conditions

Booking Terms and Conditions 2013/14 - Bed & Breakfast

By booking your Room/holiday with PurnFarm Bed and Breakfast you agree to the following terms and conditions

Deposit

On Booking a non-refundable deposit  (min £20 or 1 Night if more than one night  is booked) , Full payment is required if less than 4 weeks to stay.

Balance

The balance is payable 4 weeks prior to your arrival date. No reminders will be sent.
All Payments should be by Credt/Debit Card Only.

Please Note:
 
No Conformation is sent by post or email. Your Credit/debit card Transaction is your Receipt
 

A legally binding contract is entered into between  PurnFarm Bed and Breakfast and the guest, on the issuing of a confirmation of booking and receipt of a £20  deposit of Room cost or the full amount of Room cost, if more than 1 night booked,

Cancellations

Please advise us as soon as possible if you have to cancel. Cancellations should be made by telephone and followed up by a letter. The contract requires the guest to pay for the accommodation in the event of a cancellation unless:


a) More than 4 weeks notice is given prior to the start date of the Occupation, then only the loss of the deposit will occur. If we are able to rebook your room(s) cancelled, all monies paid by the guest will be refunded minus £20 administration fee.


b) Less than 4 weeks notice is given prior to the start date of the occupation then we reserve the right to charge the full amount. In order to avoid charges due to cancellation, we advise you to take out insurance.

Guests’ Responsabilities

Please remember that this is a b&b, not a hotel, and as such is our family home. All guests are expected to take reasonable care of the rooms and leave them in the same condition as found on arrival.

Guests are responsible for any breakages, damage or extra cleaning, as well as the costs associated with these, and these must be reported on departure.


If problems arise during your holiday, Inform Staff immediately so these can be resolved effectively and efficiently. No complaints will be accepted once the holiday/Stay has finished.


Purnfarm reserve the right to terminate, without notice, an individual’s stay, where deemed necessary, through unacceptable behaviour, or as a result of actions which are likely to offend others.

Arrival and Departure

Purn b&b will be available from 4pm on the day of arrival until 10am on the day of departure. If you would like to arrive earlier please contact us. We do ask that you contact us a few days in advance to give us your approximate arrival time.



Breakfast
                      
 Please Note:-  Breakfast is optional, and we operate a room price tier, If you require breakfast it must be paid for at the time of booking.If you take the none breakfast option, (Room Only) You cannot upgrade when you arrive.






Pets

Unfortunately pets are not permitted within the house.

Smoking

Purn is strictly non-smoking. You are welcome to smoke outside, where an ashtray can be provided.

Do you have any questions? Send us an e-mail at: